Privacy Policy

Standard Robots (Wuxi) Co., Ltd. (registered address: No.98, Jianghaixi Road, Liangxi District, Wuxi, hereinafter referred to as "we"), as the operator of the official website of Standard Robots (hereinafter referred to as "this website"), is committed to protecting your personal information and privacy security. We will handle your personal information in accordance with the principles of legality, legitimacy, necessity and good faith. We have formulated the Privacy Policy of the official website of Standard Robots (hereinafter referred to as "this Privacy Policy") and hope to remind you to understand the following content so that you can make appropriate choices.

This Privacy Policy describes how we collect, use, share, store and process your personal information when you use this official website. Please read and fully understand this Privacy Policy before using this website. We will use bold to remind you of some key terms in this Privacy Policy. You know and confirm that you have read and fully understood all the contents of this Privacy Policy before providing personal information on this website. If you do not agree to process your personal information in the manner described in this Privacy Policy, please do not provide your information on this website and stop using this website.

We will explain relevant matters to you through this privacy policy, including:

1. How we collect and use your personal information

2. How we share, transfer, and disclose your personal information

3. How we store your personal information

4. How we protect your personal information

5. Your rights

6. Protection of information of minors

7. Updates to this privacy policy

8. Contact us

1. How we collect and use your personal information

We will collect and use the personal information you provide during or generated by the use of our website for the following purposes. If we want to use personal information for other purposes not specified in this privacy policy, or use your personal information collected for other purposes based on specific purposes, we will inform you in a reasonable manner and obtain your consent again before use.

1.1 Contact for consultation

In order to facilitate your contact with us and obtain more products and services, you can provide your company, your name, phone number, email address, industry, products of interest, and your needs on the consultation page of this website. We will contact you based on the information you leave and provide corresponding services.

1.2 Email Subscription

If you want to get our latest product and company dynamics as soon as possible, you can provide your email address and we will send you the latest product and company dynamic information via email.

1.3 Service Security Guarantee

In order to ensure the operational security of this website, we will collect your information including but not limited to device type, device model, operating system and model, IP address, location (including latitude and longitude), user ID, browser type, operator, language used, access date and time, etc.

2. How we share, transfer, and disclose your personal information

We will not share, transfer, or disclose your information with any company, organization, or individual except in the following circumstances:

a) Obtain your explicit consent; · Necessary for the conclusion and performance of a contract to which you are a party;

b) Necessary for us to perform our statutory duties or obligations;

c) Necessary for responding to public health emergencies or protecting the life, health, and property safety of natural persons in an emergency;

d) Collect and use your personal information within a reasonable scope for news reporting, public opinion supervision, and other activities for the public interest;

e) Collect and use your personal information that you have disclosed or that has been legally disclosed within a reasonable scope in accordance with the provisions of laws and regulations;

f) Other circumstances stipulated by laws and administrative regulations.

3. How we store your personal information

We retain your personal information so that we can provide you with the services described in this Privacy Policy for the minimum period necessary to achieve the purposes described in this Privacy Policy or to comply with the requirements of laws and regulations, unless we obtain your consent otherwise. Your personal information will be stored in mainland China (excluding Hong Kong, Macao, and Taiwan), and we will not transfer the above information abroad. If we need to transfer your personal information overseas in the future for business purposes, we will do so in compliance with laws and regulations, such as obtaining your valid consent, signing an agreement with the recipient, and conducting cross-border security assessments.

4. How we protect your personal information

We are well aware of the importance of personal information security to you. We take all reasonable and feasible measures to prevent the loss, improper use, unauthorized reading or disclosure of personal information.

Unfortunately, although we have taken measures to protect your personal information as much as possible, the Internet is not an absolutely safe environment. Please understand that due to technical limitations and the limitations of risk prevention, we cannot always guarantee the absolute security of information. If a security incident such as personal information leakage occurs, we will activate the emergency plan and take disposal measures to prevent the security incident from expanding and minimize the impact on you. At the same time, we will inform you in the form of push notifications, announcements, etc. in accordance with the requirements of laws and regulations. When it is difficult to inform the subject of personal information one by one, we will issue an announcement in a reasonable and effective manner.

5. Your rights

In accordance with the relevant laws and regulations of China, when you use this website, you may refer to the following guidelines to exercise your rights to personal information:

(1) Right to access, obtain a copy, and correct personal information

You have the right to access, correct, and obtain a copy of your personal information, except for exceptions provided by laws and regulations. You may contact us through the contact information described in Article 8 of this Privacy Policy to exercise your statutory rights to access, obtain a copy, and correct.

(2) Deletion of personal information

In any of the following circumstances, you may contact us through the contact information described in Article 8 of this Privacy Policy to request deletion of your personal information:

a) You no longer use our services described in this Privacy Policy, or we stop providing you with the services described in this Privacy Policy;

b) Our processing of personal information violates laws and regulations;

c) We collect and use your personal information without your consent;

d) Our processing of personal information violates our agreement with you;

e) You withdraw your consent;

f) The purpose for which we process your personal information has been achieved, cannot be achieved, or the relevant personal information is no longer necessary to achieve the purpose of processing.

Please understand that, according to the provisions of relevant laws and regulations, if the retention period stipulated by laws and regulations has not expired, or it is technically difficult to delete personal information, we will stop processing it except for storage and taking necessary security measures.

(3) Withdrawal of consent

Please understand that the services we provide require some basic personal information to be completed. For additional personal information collected, you can give or withdraw your authorization consent at any time. Withdrawing authorization consent may affect your use of some of our services. We will explain to you when you withdraw authorization consent.

You can apply for withdrawal of consent in the manner described in Article 8 of this Privacy Policy. After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the personal information processing previously carried out based on your authorization.

(4) Conditional right to transfer personal information

If you need to transfer your personal information to another platform, enterprise or organization, you can contact us through the methods described in Article 8 of this Privacy Policy. We will review your request. We will provide you with a way to transfer the relevant personal information under the conditions stipulated by laws and regulations.

(5) Request for explanation

You have the right to request us to explain the rules for processing your personal information. If you would like us to explain the rules for processing your personal information, you can contact us as described in Article 8 of this Privacy Policy.

(6) Responding to your request

We will usually respond to your request within 15 working days. For security reasons, you may need to provide a written request or prove your identity in other ways. We will ask you to verify your identity before processing your request.

In principle, we will not charge you any fees for the above reasonable requests you make. We may reject requests that are repeated, require excessive technical assistance (such as the development of new systems or fundamental changes to current practices), pose risks to the legitimate rights and interests of others, or are extremely impractical. However, if we are unable to respond to your request, we will explain the reasons to you.

Please understand that we may not be able to respond to your request in the following circumstances:

a) related to our performance of obligations stipulated by laws and regulations;

b) related to national security or national defense security;

c) directly related to public safety, public health, and major public interests;

d) directly related to criminal investigation, prosecution, trial and execution of judgments;

e) we have sufficient evidence to show that you have subjective malice or abuse of rights;

f) for the purpose of safeguarding your or other individuals' major legitimate rights and interests such as life and property, but it is difficult to obtain the consent of the person concerned;

g) responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

h) involving commercial secrets.

6. Protection of Minors' Information

We attach great importance to the protection of minors' personal information. In principle, we do not collect personal information of minors under the age of fourteen. If you find that we have inadvertently collected minors' personal information, please contact us immediately through the methods described in Article 8, and we will delete it within a reasonable period of time.

7. Updates to this Privacy Policy

We will regularly review the privacy policy based on changes in the functions of this website, so we may update this privacy policy from time to time. If we make material changes to this Privacy Policy, we will notify you so that you can understand what information we collect and how we use it. We will not reduce your rights under this Privacy Policy without your explicit consent.

8. Contact Us

If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us through the following methods. Generally, we will respond within 15 working days:

Email address: hello@standard-robots.com

Postal address: Marketing Department, 2nd Floor, Building D, Huafeng International Robot Industry Park Phase II, No. 4832, Baoan Avenue, Baoan District, Shenzhen, Guangdong Province

If you are not satisfied with our response, especially when you believe that our personal information processing activities have violated your legitimate rights and interests, you can seek solutions through the following external channels: File a lawsuit with the People's Court with jurisdiction.